Privacy Policy on Centic

1. Introduction

In this Privacy Policy, the website (the “Site”) is provided and operated by Centic ("we", "our" or "us"). Privacy Policy applies to you ("You") as a user of the Site and Centic front-end, including all the products, services, tools and information made available on the Site. We are committed to the protection and security of the personal data that users or visitors of this website provide us. This Privacy Policy aims to inform the users and visitors of our website how their personal information is collected and processed by us.

By accessing and using the Site, you are consenting to the information collection and use practices described in this Privacy Policy.

2. Personal Information

"Personal Data" means: (a) any data relating to an identified or identifiable natural person; or (b) “personal data,” “personal information,” “personally identifiable information” or similar term as defined under applicable data protection laws.

The amount and types of Personal Data that we collect and process depends on the nature of your interaction with us. Generally, we may collect and process the following:

  • Account and profile information, such as email addresses, passwords and/or blockchain wallet addresses;

  • Payment and transaction information, such as the name of the credit/debit cardholder, credit/debit card number, country, city, state, address, and/or blockchain wallet transactions. We may use third-party vendors to collect and process payment information;

  • Contact information, such as usernames in third-party services such as Telegram or Discord, first and last names, email addresses, professional titles, company names, and/or phone numbers;

  • Technical information and usage data, such as statistical and site-related information relating to how a visitor arrived at our websites or platforms, the IP address which may provide information about precise or approximate location, device information, clickstream information and time stamp, and information about how you use our websites and services. We may automatically receive and record such information from our server logs or cookies. For more information, please see the section on Cookies Policy.

  • Marketing and communications data, such as your preferences in receiving marketing messages from us, your communication preferences and history of communications with us, our service providers or third parties; and/or

  • Other information, which may include your participation in our contests, promotions, or surveys, and photographs, videos and/or audio recordings taken by us or our representatives.

We may also collect and process information from third-party sources, which may include public records, social media platforms, and blockchain data about records or histories of transactions occurring on the applicable blockchain for a blockchain wallet address.

We may also offer features that help users invite or refer their friends or contacts to use our services, and we may collect Personal Data (such as contact details) about these invitees or referrals so we can reach out to them. Please do not refer someone to us or share their contact details or Personal Data with us unless you have their permission or consent to do so.

While labeling blockchain wallet addresses is an integral part of our business, we do not use the Personal Data of our users (such as the blockchain wallet addresses in their account or profile information) to add or publish such labels or otherwise reveal the identity of any natural person as the owner of any given blockchain wallet address.

In addition, we do not take any other steps that would reveal the identity of any natural person as the owner of any given blockchain wallet address or otherwise make them identifiable (taking account of the means reasonably likely to be used to identify them). Indeed, at Centic, we do not have the technical ability to effect any such identification of owners of blockchain wallet addresses ourselves – we have also adopted and implemented technical and organizational measures to further cement the fact that no such identification should occur in the ordinary course of our business. There may be limited exceptions to this general rule, for example, we may add labels about a high-profile public figure who has publicly declared their blockchain wallet address; however, such circumstances cover a statistically insignificant percentage of the blockchain wallet address-related information we use to provide our websites and services.

3. Purposes of personal information collection

Where permitted under applicable law, Centic processes your Personal Data for the following purposes (which may apply even if you do not maintain an account or have terminated your account with us):

  • providing you with products and/or services which you have purchased or requested to receive, and to personalize and customizing your experience on our services, including recommending features or content which may be relevant to you based on your usage of our services, your profile information and preferences, and other information that you submitted to us;

  • for the development and improvement of our products, services, processes and/or business, such as through the use of technical and usage data, as well as aggregated, de-identified, and/or anonymized data to understand user behaviour and market trends;

  • to communicate with you, such as notifying you of any service issues and account updates, handling and responding to your queries, requests, feedback and suggestions, or sending you direct marketing messages or interest-based advertising, when carried out in our legitimate interests or in accordance with applicable law;

  • managing our business operations and complying with internal policies and procedures, including but not limited to keeping records for tax purposes, managing and preparing reports on incidents and accidents, protecting and enforcing our contractual and legal rights and obligations, and facilitating business asset transactions;

  • complying with any applicable laws and regulations, rules, codes of practice or guidelines, or assisting in law enforcement and investigations by relevant authorities;

  • facilitating your account registration and transactions, whether through verifying your blockchain wallet address or otherwise;

  • matching any Personal Data held which relates to you for any of the purposes listed herein; and/or

  • any other purpose relating to or reasonably necessary for any of the above.

In relation to particular products or services or in your interactions with us, we may also have provided additional "just-in-time" disclosures or specifically notified you of other purposes for which we process your Personal Data. These notices may supplement or clarify our privacy practices or may provide you with additional choices about how we process your Personal Data for these purposes as well.

4. Protection and Use of Personal Information

The only personal information available to us through the Site is that which is provided by you voluntarily. In this regard, you are informed that in order to register or request information in some sections of the Site you will be asked to provide personal data. In such cases, if you do not provide the information that is explicitly requested, you will not be able to access the corresponding section or use the services.

You are responsible for the veracity and accuracy of the data provided. We reserve the right to exclude from the registered services anyone who provides false information, without prejudice to the other actions available under the law.

We inform you of the Site that provides your personal data and that such data will be added to an automated file of personal data owned by us for the purposes in this Privacy Policy.

Any data requested in forms are related to business information and the usage of personal data is considered your decision, with no responsibility for us.

Private accounts can be created by the Site administrator to allow you to manage your data and access specific services.

5. Disclosure of Personal Information

We reserve the right to retain and share certain Personal Information in order to meet our regulatory and statutory requirements. In addition, we reserve the right to retain and share certain Personal Information with our affiliates, agents, representatives, service providers, contractors, corporate partners, and third parties acting on behalf of us.

We will ensure that any such third party is aware of our obligations under this Privacy Policy and we will take reasonable steps to ensure that contracts we enter with such third parties bind them to terms no less protective of any Personal Information disclosed to them than the obligations we undertake to you under this Privacy Policy or which are imposed on us under applicable data protection laws.

Personal Information and other related data may be exported outside of the jurisdiction in which you reside. Your Personal Information may be processed and stored in a foreign country or countries. Under those circumstances, the governments, courts, law enforcement or regulatory agencies of that country or those countries may be able to obtain access to your Personal Information through foreign laws.

6. Changing of personal information

You have the right to access the Personal Information we hold about you, and to require the correction, updating and blocking of inaccurate and/or incorrect data by sending an email to us. You may also request the deletion or destruction of your Personal Information, your Account details, or your Transaction details by sending an email to us. Upon your written request, you must provide the following information: full legal name, address for service, e-mail address, phone number, date of birth, photographic identification, government-issued identification and other contact details. Depending on the nature of your request, there may be a minimal charge for accessing your Personal Information.

7. Retention of personal information

We will hold your Personal Information only for as long as it is necessary for us to do so, having regard to the purposes described in this Privacy Policy and our own legal and regulatory requirements. In general, Personal Information relating to your Account for at least a period of 5 years after your Account is closed. Similarly, we usually retain information about Transactions on your Account for a period of 5 years from the date of the Transaction.

8. Third-party links

There may be links from our Site to other sites and resources provided by third parties. This Privacy Policy applies only to our Site. Accessing those third-party sites or sources requires you to leave our Site. We do not control those third-party sites or any of the content contained therein and you agree that we are in no way responsible or liable for any of those third-party sites, including, without limitation, their content, policies, failures, promotions, products, services or actions and/or any damages, losses, failures or problems caused by, related to or arising from those sites.

9. Contact

If you have any questions, comments, or concerns regarding our Privacy Policy and/or practices, please contact us by email at [email protected].